
Deep listening is the kind of listening that can help relieve the suffering of the other person.
You can call it compassionate listening. You listen with only one purpose: Help him or her to empty their heart. Remember that you are helping him or her to suffer less, and even if they say things full of wrong perceptions, full of bitterness, you are still capable of continuing to listen with compassion. If you want to help them correct their perception, you wait for another time; at this time, you just listen with compassion and help him or her to suffer less.
One hour like that can bring transformation and healing.
THICH NHAT HANH
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